Last updated: November 9, 2026
This Privacy Policy explains what personal information Atlantis Designs collects, how we use and protect it, and the choices you have. It applies to this website, atlantisdesigns.ca, and to the information you send us when you ask about or hire us for design work.
We handle personal information in line with British Columbia’s Personal Information Protection Act (PIPA) and, where it applies, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Who we are
Atlantis Designs
David Novakovic, B.Sc.
206 – 2975 Princess Crescent
Coquitlam, BC V3B 7N3
Canada
Email: info@atlantisdesigns.ca
Phone: 778-885-9352
David Novakovic is responsible for how Atlantis Designs handles personal information. Questions and requests about this policy go to him at the contact details above.
Information we collect
Information you send us
When you contact us through the form on our Contact page, by email or by phone, or work with us on a project, we receive the information you choose to share. This can include:
- your name, email address, phone number and company name
- the address of the project
- plans, measurements, photos, sketches and drawings of your space or job
- for cabinet and millwork shops: your construction standards, materials, hardware and client details for the job
- messages and notes about the project
Please share only what the project needs. If you send us information about another person, such as your client, please make sure you are allowed to share it.
Contact form
The contact form asks for your name and email address, and optionally your phone number, the type of client you are, the kind of project, a message and a link to your plans or photos. When you send it, the form emails your message to us so we can reply. Please share a link to files rather than sensitive personal details.
Comments
If you leave a comment on a blog post, we collect the name, email address and website you enter, the comment itself, and your IP address and browser details to help detect spam. Your name, website and comment are shown publicly; your email address is not.
Information collected automatically
Like most websites, our web host records basic technical information when you visit, such as your IP address, browser type and the pages you request. These server logs are used to keep the site running and secure.
We do not use analytics or advertising tools that track you on this website, and we do not take payments through it.
How we use your information
- to reply to your enquiry and discuss your project
- to prepare, revise and deliver the design work you ask for
- to arrange fabrication and installation, if you ask us to
- to send quotes and invoices and keep business and tax records
- to publish and moderate blog comments
- to keep this website secure and working
- to meet our legal obligations
We use your information only for the purposes you shared it for, or for purposes the law allows. We do not sell, rent or trade personal information, and we do not use it for marketing unless you ask us to keep you informed.
Your project files
We treat plans, drawings, measurements and photos as confidential. Only the people working on your project see them. We do not show a client’s project to anyone else, or use it in our portfolio, without that client’s permission.
When a cabinet or millwork shop shares its Mozaik folders with us, the files stay on the shop’s own cloud storage (such as OneDrive, Google Drive or Dropbox), under the shop’s account and control. We work in those folders only for the shop’s jobs, and the shop can remove our access at any time.
If you ask us to arrange fabrication and installation, we share with the fabricator and installers only the drawings and details they need to build and install your project.
Who we share information with
We share personal information only when it is needed to run our business or deliver your project, or when the law requires it. The service providers that hold or process information for us are:
- NameHero, which hosts this website
- Microsoft, which provides our email (Microsoft 365)
- Brevo, which delivers the emails this website sends, including messages from the contact form
- Gravatar (Automattic), if you leave a comment (see Cookies and comments below)
These providers may store information on servers outside Canada, including in the United States. Information stored there is subject to the laws of that country and may be accessed by its authorities.
We may also disclose information if the law requires it, or to protect our rights or the safety of others.
Cookies and comments
A cookie is a small file a website stores in your browser. This website uses only the cookies it needs to work:
- Cookie banner choice. When you first visit, a banner lets you accept, reject or customize non-essential cookies. A cookie remembers your choice so the banner does not appear on every page. You can change your choice at any time from the banner.
- Comment cookies. If you leave a comment, you can choose to save your name, email address and website in cookies so you do not have to enter them again. These cookies last for one year.
- Login cookies. These are used only by the people who manage this website.
We do not currently use analytics, advertising or social media cookies. If we add any, we will ask for your consent through the cookie banner first and update this policy.
When you leave a comment, an anonymized string made from your email address (a “hash”) may be sent to the Gravatar service to check whether you have a Gravatar profile picture. Gravatar’s privacy policy is at automattic.com/privacy.
You can also block or delete cookies in your browser settings. Blocking them may stop parts of the site, such as the comment form, from working as expected.
Embedded content from other websites
Some pages may include embedded content, such as videos. Embedded content from another website behaves as if you had visited that website, and that website may collect data about you under its own privacy policy.
How long we keep your information
- Enquiries that do not lead to a project are deleted within two years.
- Project files are kept so we can help with changes or future work on the same project, unless you ask us to delete them.
- Business and tax records, such as quotes and invoices, are kept for as long as Canadian tax law requires, generally six years.
- Comments and their details are kept for as long as the comment is published.
When information is no longer needed, we delete it or make it anonymous.
How we protect your information
- This website uses an encrypted HTTPS connection.
- The website’s administration login is protected against repeated password-guessing attempts.
- Only the people working on your project can access your files.
No website or email system is completely secure, so please do not send us information that is not needed for your project, such as banking or government ID numbers.
Your rights and choices
- ask what personal information we hold about you and how we have used it
- ask us to correct information that is wrong or incomplete
- withdraw your consent to our use of your information, subject to legal or contract limits (for example, records we must keep for tax purposes)
- ask us to delete your project files or a comment you posted
To make a request, email info@atlantisdesigns.ca. We will respond within the time the law requires and may need to confirm your identity first.
If you are not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
Children’s privacy
Our services are for adults. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy when our services or the law change. The date at the top of this page shows when it was last changed.
Contact
Questions about this policy or your personal information can be sent to David Novakovic at info@atlantisdesigns.ca or 778-885-9352.